Legal and Internet Resources

Who can you call? You can contact your own ISP for help. They likely provided you with at least a technical support number to reach them at. You can often also find their contact information on the website. From there you would either ask to speak to their security or abuse department, or see if they have an email address you can reach them at.

You can contact the police if you wish to pursue legal measures.

You can contact the ISP that owns the IP address that you have identified as the source of the problem. Check the tools page for tips

An excellent article on how to best file an internet abuse complaint is located at SecurityFocus

Computer Crimes Divisions. At this point in time, this information is not available on the site. Once a useful list has been put together, the contact information will be placed here. If possible, phone numbers and email addresses for the contacts in the various cities and forces will be made available in this space. As a start however, asking your local law enforcement is an excellent starting point.

Alternately, you may find www.cybertip.ca to be a great resource. What can you do? There are many avenues open to you to deal with an offender; whether it's spam, threats, someone who's sent you a virus, trying to break into your computer. One thing you shouldn't do? Retaliate. Don't try and take matters into your own hands and seek vengeance. This can only result in an escalation of the problem, and may also expose you to legal proceedings or disconnection from your ISP. It's very important to remember that while it's your computer being attacked, it's happening across someone elses network. They are the ones to turn to for assistance. Retaliating uses your providers resources and you can lay bets they want no part of your retaliation.